Refund policy

Return Policy

General Terms: Leather Goods/Pretty x Paid Wallets 

  • All items are non-refundable. If an item you ordered does not turn out to be what you expected, eligible items may get returned within 10-days from receipt for a store credit. Shipping fees are non-refundable.

  • Store Credit: Store credits will be processed on an e-gift card- no exceptions. Merchandise should be in the same condition as when it was received and should be unworn, undamaged, unwashed, and sell-able, with original tags attached, and all packaging materials included. We reserve the right, at our sole discretion, to determine if returned merchandise is in sell-able condition. 

  • Condition of Returns: All returned items must be in their original condition, unworn, unused, and with all original packaging, tags, and labels attached (if applicable). Any items that show signs of wear or damage, including but not limited to stains, perfumes, or visible wear, will not be accepted for return.

  • Return Shipping: Customers are responsible for return shipping costs, except in the case of defective or damaged items. Please return merchandise using a secure method (shipping box or bag), and do not affix return labels directly to the product, as this can damage the original packaging, resulting in a refusal of return.

  • Return Period: You have 10 days from the date of delivery to initiate a return. Returns are eligible for store credit only (issued via an e-gift card). All returns after 10 days will be rejected and returned to the sender.

Return & Exchange Policy

Hand made cash envelopes are Final Sale and are not returnable.

All Sales are Final. Please carefully read all product descriptions and notations before placing the order. We do not accept any returns or exchanges, no exceptions.

Return Mail or Undeliverable Mail

In the event of returned mail due to an error on our part, we will promptly reship your items and provide a new tracking number. However, if mail is returned due to incorrect or incomplete shipping information provided by the customer, the cost of reshipment must be covered by the customer.

Damaged/Defective Products

For damaged or defective products, please contact us at wholesale.budgetbinder.com Ensuring the highest quality of our products is our priority, and we take any issues with defective or damaged items seriously. Please submit a photo through our support ticketing system,  and we will promptly replace your product and provide you with a new tracking number once it's on its way to you.